Technology - Quality Control
Centralize and manage all of your QC and QA activities. Implement QC across multiple departments and manage full lifecycle - measure, score, and manage action plans through resolution.
Quality Control Markets
Core Servicing Oversight
Implement QC and QA processes across your servicing departments - ARM Reset reviews, Escrow Analysis, Collections, Late payments, Customer Outreach etc.
Default Servicing Oversight
Implement QC and QA processes across your default servicing departments - Loss Mitigation Reviews, Foreclosure Reviews, FCL Attorney review, Pre-sale and Post-sale checklists.
Pre-purchase Due Diligence
Review pool for key operating metrics and origination parameters to price based on individual loan characteristics. Optimize pricing based on previous pool performance.
Features
The Decision Ready vendor compliance management solutions help servicers manage vendor relationships that are critical to all aspects of servicing.
QC Review Checklists
Provides an objective process for assessing and scoring vendor performance. Assessments can be completed by multiple users based on skill level or team structure.
Scorecards & SLAs
Weighted scoring configurable at a question level. View trending within and across vendors.
Action Plans
Document and track key gaps with remediation plans. Manage termination/transition strategy.
Transforming Risk Management and Compliance.
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