Founded in 2010, Decision Ready Solutions provides a technology platform that helps organizations manage defaulted loans by addressing regulatory compliance and incorporating company policies & procedures – consistently and accurately. The technology system automates and streamlines critical decision points across the default loan process, creating an integrated record and audit trail that makes it easy to demonstrate compliance to regulators, investors, and auditors.
Decision Ready cloud computing platform enables more than 10,000 servicing associates in the U.S. and offshore to make a multitude of consistent, compliant policy decisions – per loan, every day. The platform has introduced new efficiencies to default servicing that have enabled servicers to more than double the loan caseload per associate, while achieving accuracy rates as high as 99 percent. Over ten million loan reviews have been completed on the Decision Ready platform. Decision Ready currently supports multiple financial services verticals for large banks and GSEs.
The company was founded by senior mortgage banking, default servicing and mortgage technology executives to address the unprecedented challenges in the current housing market. The management team has drawn upon its extensive mortgage banking domain knowledge, combined with technology expertise, to create a usable practical system that inter-operates seamlessly with current servicing systems.
Decision Ready is a privately held company headquartered in Irvine, Orange County, California.
Decision Ready was founded to help Default Servicers manage the complex decision processes necessary to comply with the various state and federal laws, government regulations and investor guidelines across their entire servicing organization – consistently and accurately. The company was founded in 2010 by senior Mortgage Industry, Default Servicing and Mortgage Technology executives to address the unprecedented challenges in Default Servicing.
President and CEO, Founder
Ravi Ramanathan is responsible for the company's strategic vision and leadership. Decision Ready was founded when Ravi and other management team members realized there was a tremendous opportunity to help Default Servicers manage the complex compliance processes across their extended organizations.
Ravi has over 25 years of experience in the financial services and real estate finance industry. Prior to Decision Ready, Ravi has held several executive positions with First American Corporation and Ocwen Financial Corporation from 1998 to 2008. Most recently as Executive Vice President of the First American Mortgage Information Services Group responsible for strategy, planning and acquisitions. Previously, Ravi was President of First American's loan processing division which provided business process outsourcing solutions to Fortune 500 lenders.
Before joining First American Corporation, Ravi had overall responsibility for technology and operations of a leading B2B lending supply chain management platform REALTrans, a subsidiary of Ocwen. Ravi has consulted to NASDAQ on trading and reporting systems. At Computer Associates he was responsible for creating and operating their NetHaven Internet division.
Ravi received his Ph.D in Engineering in October 1994 from the University of Maryland at College Park and completed his Bachelors in Engineering in 1991 from the Indian Institute of Technology, New Delhi, India.
Chief Information Officer, Founder
Claudia is responsible for the overall product roadmap, technology delivery and day to day operations. Her leadership is instrumental in aligning the platform vision with the overall business strategy, establishing operational policies and executing against Decision Ready’s goals and objectives.
Claudia's operational expertise stems from over 25 years of experience in financial services and mortgage servicing verticals. During her 10 years at Bank of America, she led many departments with a focus towards achieving efficiencies in various servicing processes including Customer Service, Mortgage Payoffs, Reconveyance, Tax and Insurance groups. At Bank of America, Claudia was instrumental in benchmarking one of the first Loss Mitigations groups and helped mitigate millions of dollars in losses and improved asset performance.
Additionally, Claudia provided leadership at Downey Savings and Option One Mortgage, where she applied her management skills and default servicing domain knowledge to improve the Loss Mitigation, Foreclosure and Bankruptcy processes.
Claudia holds a degree in Business Administration with an emphasis in Management from California State University Fullerton.
Chief Financial Officer, Founder
As CFO, Tom is responsible for all accounting and financial matters, including managing the financial risks and financial planning for the corporation. He is responsible for developing and managing the budgeting and forecasting processes to ensure achievement of organizational strategies and priorities.
Tom has over 25 years experience in financial management as well as default servicing. Tom began his career at Bank of America where he held progressively senior management positions. While at Bank of America, Tom was the recipient of many awards for recognition of his innovative ideas and forward thinking in default servicing and loss mitigation. Under his leadership, Fannie Mae recognized his team as a top tier Loss Mitigation servicer for 4 consecutive years. After leaving Bank of America he joined GE Capital Mortgage Insurance in 1997, as a Vice President of Risk Management and Default. Most recently, Tom has served as CFO of RealServ, a company providing business process outsourcing and services to the Real Estate finance industry.
EVP - Product and Technology
Michael Graves is responsible for setting and driving the technology vision and direction of the company, including bringing new, innovative technology solutions to market. He oversees all technology infrastructure and technology delivery across the company’s various product lines and SaaS solutions within the mortgage industry.
Michael has over 18 years of experience in the Mortgage Technology segment of the mortgage industry across both the origination and servicing segments. Prior to Decision Ready Solutions, Michael founded and later sold his own startup company.
Prior to his entrepreneurial endeavors, Michael held various technology leadership roles in the mortgage industry at First American and Ocwen from 1999 through 2008. He started his technology career in 1996 at CheckAGAIN, a technology startup in Reston, VA later acquired by FiServ.
Michael holds an MBA from the Paul Merage School of Business at the University of California Irvine and completed his Bachelor’s degree at Virginia Polytechnic and State University in Blacksburg, Virginia.
Decision Ready Solutions is a dynamic and growing process and compliance technology solutions for mortgage loan servicing. We are composed of some of the industry’s leaders in management, operations, analysis, and software development.
- Professional workplace that fosters excellence and personal growth
- Internal training programs to create growth opportunities
- Diverse workforce with varied talents, experiences and cultures to build an effective organization
- Health, Vision and Dental Insurance
- Flexible Savings Account
- 401(k) Plan
- Health Discount Program
- Wellness Resources
- Employee Assistance Programs
- Paid Time Off and Holidays
- On-The-Job Training
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