Claims Processing
FHA/VA Investor Claims Processing
We are here to assist servicers with the explosive growth in FHA originations. Our suite of processing solutions include Part A and B Claim Filing, Supplemental Claim Filing, and Loss Mitigation Claim Filing. We have extensive experience in both CWCOT and Conveyance claims.
Reverse Mortgage HECM Claims Processing
Decision Ready is one of the leading providers of claims outsourcing for HECM Claims Processing. We have several years of experience in working with STORM and other FHA systems. Expertise in filing Appraisal-based, Sale-based, Short Sale and Third Party claims for reverse mortgages.
Loss Analysis and Due Diligence
As an Investor and/or a Servicer, it is important to ensure the appropriate losses are being passed through to the owner of the loan according to the appropriate servicing agreements. We can review all past claims filed to determine possible recoverability and assist with loss recovery.
Features
Guidelines Engine
All critical investor servicing guidelines stored and enforced by the platform to minimize errors and facilitate lookup of allowable values and timelines.
Calculations Engine
Automate calculations for curtailment dates and curtailment amounts based on loan default timeline factoring in loan holds by state.
Missing Docs Review
Ability to track missing docs for follow-ups and reminders to minimize suspends or under claiming.
Workflow and Statusing
Manage your claims pipeline assembly line. Leverage resource expertise more effectively by leveraging key resources at the right time.
Process Transparency
Know how your internal resources and outsourced vendor resources are performing. Support a collaborative process across vendors & internal teams.
Reporting and Analytics
Extensive operational, executive, and productivity reporting by site, vendor, and user. Download detailed data in real time for offline analytics.
Valuations
Broker Price Opinions
National agent network of 5000+ agents with high agent customer satisfaction. Online portal to place orders, monitor status, and review BPOs. 100% of orders go through a QC process for comparable review, accuracy/completeness check, and exception comments on subjective decisions.
Automated Valuations
Manage an AVM cascade across industry-standard AVM models, including HVE, ValuePoint, ValueSure, and SiteXValue. Online ordering and management are supported. Results can be provided in bulk for analytics, or an individual PDF for each property can be pulled.