Vendor Management Markets
Foreclosure and BK Attorneys
Provides an objective process for assessing and scoring your foreclosure and bankruptcy attorneys. Assess and measure loan level performance, organizational due diligence and milestone reviews into one consolidated scorecard.
Servicing and Origination Vendors
Perform annual due diligence reviews, manage vendor onboarding & ongoing communications via the vendor portal. Maintain a common vendor database with contact information and critical documents for easy access.
Small to Medium Lender Marketplace
Providing out-of-the-box and cost effective vendor management solutions to the small lender marketplace. Call us for an online demonstration of our quick start program that can be up and running in 1 week with standard due diligence checklists.
Features
Due Diligence Reviews
Annual reviews of risk, information security, financials etc. Manage scheduling, checklists and scoring.
Licenses and Insurance
Track licenses and insurances in one central location. Monitor expirations, request updates and send reminders automatically.
Vendor Portal
Respond to due diligence requests and upload supporting docs. Send notifications and track acknowledgements electronically.
Scorecards & SLAs
Weighted scoring is configurable at a question level—view trendings within and across vendors.
Action Plans
Document and track key gaps with remediation plans. Manage termination/transition strategy.
Complaints
Manage consumer and vendor complaints and online search results from Lexis Nexis etc.
Quality Control Markets
Core Servicing Oversight
Implement QC and QA processes across your servicing departments - ARM Reset reviews, Escrow Analysis, Collections, Late payments, Customer Outreach etc.
Default Servicing Oversight
Implement QC and QA processes across your default servicing departments - Loss Mitigation Reviews, Foreclosure Reviews, FCL Attorney review, Pre-sale and Post-sale checklists.
Pre-purchase Due Diligence
Review pool for key operating metrics and origination parameters to price based on individual loan characteristics. Optimize pricing based on previous pool performance.
Features
The Decision Ready vendor compliance management solutions help servicers manage vendor relationships that are critical to all aspects of servicing.
QC Review Checklists
Provides an objective process for assessing and scoring vendor performance. Assessments can be completed by multiple users based on skill level or team structure.
Scorecards & SLAs
Weighted scoring configurable at a question level. View trending within and across vendors
Action Plans
Document and track key gaps with remediation plans. Manage termination/transition strategy.
Investor Claims Processing Verticals
Investor Claims Processing
We are here to assist servicers with FHA, VA, USDA and GSE investor claims. Our suite of processing solutions include FHA Part A and B Claim Filing, Supplemental Claim Filing, and Loss Mitigation Claim Filings. We have extensive experience in both CWCOT and Conveyance claims.
Reverse Mortgage HECM Claims Processing
Decision Ready is one of the leading providers of claims outsourcing for HECM Claims Processing. We have several years of experience in working with STORM and other FHA systems. Expertise in filing Appraisal-based, Sale-based, Short Sale and Third Party claims for reverse mortgages.
Loss Analysis and Due Diligence
Ensure that appropriate losses are being passed through to the owner of the loan according to the appropriate servicing agreements. Review all past claims filed to determine possible recoverability and assist with loss recovery. Manage internal approvals and delegation.
Features
Guidelines Engine
All critical investor servicing guidelines stored and enforced by the platform to minimize errors and facilitate lookup of allowable values and timelines.
Calculations Engine
Automate calculations for curtailment dates and curtailment amounts based on loan default timeline factoring in loan holds by state.
Missing Docs Review
Ability to track missing docs for follow-ups and reminders to minimize suspends or under claiming.
Workflow and Statusing
Manage your claims pipeline assembly line. Leverage resource expertise more effectively by leveraging key resources at the right time.
Process Transparency
Know how your internal resources and outsourced vendor resources are performing. Support a collaborative process across vendors & internal teams.
Reporting and Analytics
Extensive operational, executive, and productivity reporting by site, vendor and user. Download detailed data real-time for offline analytics.
Bankruptcy Case Management Technology
Proof of Claim
Support for Forms 410 and 410A. Analyze payment history, advances, and services provided to create the 410A backup. Excel download to hasten communication with your BK attorney.
Motion for Relief
Analyze BK Plan information and NDC Data with servicing system data to establish pre-petition and post-petition payments. Case Review is eligible for MFR.
Payment Changes (PCN/PPFN)
Manage your ongoing PCN and PPFN filings via 410-S1 and 410-S2 filings by analyzing NDC data and servicing pay history records.